Saturday, January 23, 2010

Shipping Questions: When, How Long, From Where, What Methods

All Items are Brand New - 99.5% IN STOCK for SAME DAY Shipping
We Do Not sell Used, Rebuilt or Refurbished Products.

Orders shipped same business day before 3 p.m. EST by U.S. Mail, or UPS Ground ( heavy items ) for a FLAT Rate of $ 6.00 shipping and handling.
You can select Priority Mail ( under 10 lbs. ) or Express Mail ( under 10 lbs. & before 3 p.m. EST )


International Orders Welcomed ( weighing less than 10 lbs.).
We offer Shipping by First Class ( 1 - 4 weeks delivery time )
or Express Air Mail ( 5 - 10 days delivery depending on country ).
For tracking of package outside USA, you must select Express Mail option.

For a QUOTE simply place items in your "Shopping Cart", then fill out your ship to address.
NOTE: In many countries you will be required to pay an Import or VAT duty upon delivery. This is NOT included in the price you pay us. It is a tax imposed and collected by your country. To determine the amount you will owe, you will need to check with your local authorities, or you might try this website,
Duty Calculator Web Link

Methods of PAYMENT include Credit or Debit Card, PAYPAL, or Money Order
Also, we offer a place to enter Order Notes, after entering your name and address info.

The information you enter in this form is secure and encrypted to ensure complete security for all transmitted information.

Orders should be placed using our secure on line shopping cart system.
For special requests or for items not listed please contact us by email

Our Mailing and Return Ship To Address is:

Softenerparts.com
752 Commerce DR Unit 12
Venice, FL 34292-1744
U.S.A.


We ship from primarily from Florida ( all small parts by U.S. Mail and some large items shipped by UPS ), but also from Ohio, and Arizona for UPS shipments of larger items over 10 lbs ( like Resins and Tanks ).

After Sale Customer Support
Phone number Emailed with your Order Receipt.
Non Customers should email their questions and we will assist with answers.
9 a.m. to 7 p.m. EST Monday - Saturday,
and Sunday 1 p.m. - 6 p.m.


NOTE: Orders should be placed Online.
Click Here to E-mail Questions, support@softenerparts.com
* If you have questions about a particular order, please include your order number.

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