Tuesday, May 6, 2008

Low Pressure Through Softener On Well Water

PROBLEM:
Our water comes from a well and is not chlorinated.  The water pressure is good coming in but no pressure coming out.   What is the problem?
 
POSSIBLE CAUSES:
1 ) A filter ( used in 12 inch housing ) that needs to be cleaned or replaced installed BEFORE the water softener.
OR if you don't have one of those.
 
2 ) A tank on well water can fill with Sand ( you would notice some in the house ).
3 ) A tank on well water installed OUTSIDE, using a light color ( like Almond ) and no "jacket" ( to protect from the sunlight ) can grow a thick layer of algae inside the tank. This layer will break off and then clog the slot of bottom distributor in the resin tank.
4 ) IF you have an Autotrol Valve, the Timer Assembly may be sliding up. The Timer Assembly is held in place by a small timer retaining pin ( old pn 5f ). The Timer Assembly is what holds the Camshaft down in place. The Camshaft ( on Autotrol Valves ) must hold open the # 2 and # 3 Valve Discs to allow water to flow through the Valve - Tank - into the house. The "output" connector ( old pn 21E ) could also be broken. It is the part of the Timer Assembly that holds the Camshaft.
 

Sunday, May 4, 2008

Problem with filter - New Microline CTA Membrane

* Customer Writes:
I ordered a set of three Microline filters from you at the beginning of the year ( S1224RS CTA Membrane, S7011 Sediment Prefilter, & S7025 GAC Post Filter).

I installed the filters and noticed that only a drip was coming out of the faucet.  I waited overnight and tried and with the same results.  I then took the first filter out and saw good flow.  I took the second filter out and saw good flow.  The third filter was only getting drips, there was no flow.  My conclusion is that the middle filter ( S1224RS CTA Membrane) is not functioning perhaps it is clogged.  

Have you experienced this before.  Do you have any advice on how to get the filter working.

* ANSWERS:
The middle "filter" is the membrane, and it only makes the water very slowly ( drips ), and that is why it must collect in the storage tank over night. Make sure your storage tank shut off is "on", and that it has the proper air pressure.
See:
 
and
 
 
* At this point, what you are describing sounds close to normal. The CTA membranes are the slowest producers of water, and when new, they can take several days to get up to full production rate.
Please, let me know if you need further assistance.