Sunday, May 4, 2008

Problem with filter - New Microline CTA Membrane

* Customer Writes:
I ordered a set of three Microline filters from you at the beginning of the year ( S1224RS CTA Membrane, S7011 Sediment Prefilter, & S7025 GAC Post Filter).

I installed the filters and noticed that only a drip was coming out of the faucet.  I waited overnight and tried and with the same results.  I then took the first filter out and saw good flow.  I took the second filter out and saw good flow.  The third filter was only getting drips, there was no flow.  My conclusion is that the middle filter ( S1224RS CTA Membrane) is not functioning perhaps it is clogged.  

Have you experienced this before.  Do you have any advice on how to get the filter working.

* ANSWERS:
The middle "filter" is the membrane, and it only makes the water very slowly ( drips ), and that is why it must collect in the storage tank over night. Make sure your storage tank shut off is "on", and that it has the proper air pressure.
See:
 
and
 
 
* At this point, what you are describing sounds close to normal. The CTA membranes are the slowest producers of water, and when new, they can take several days to get up to full production rate.
Please, let me know if you need further assistance.

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